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The Hidden Cost of Delayed Care: How Insurers Profit from Your Health Decline

Insurers don’t just profit when patients get sicker—they count on it.   They push glossy wellness campaigns, promising that screenings and checkups will keep patients healthy. But when it’s time to actually cover… Read More

Are Health Insurers to Blame for Limited Access to Hospitals? Rural Health Systems Say Yes 

These hospitals serve smaller, spread-out populations, keeping emergency departments open 24/7 and maintaining specialists on-call, all while facing unpredictable patient volumes and few commercial patients. The financial strain is immense, but instead… Read More

Medicaid and Medicare Cuts: A Feast for Insurer Greed

Medicare and Medicaid are the backbone of care delivery in the U.S., covering millions of patients. But it doesn’t stand alone. Hospitals also rely on commercial insurers to do their part. Both… Read More

Luck of the draw: who is reviewing your health insurance claims?

Welcome to the Healthcare Lottery: your doctor orders a critical test and you assume the insurance you pay for will cover it. Instead, you get a letter saying it has been denied.… Read More

The Death of Brian Thompson: A Turning Point in Payor-Provider Negotiations

This is a difficult conversation to have. Brian Thompson’s passing is a loss. First and foremost to his family, friends, and colleagues who knew him personally.  No matter your thoughts on the… Read More

‘Twas the Fight Before Christmas

It’s the holiday season—the time for good cheer, giving back, and counting our blessings. But while everyone else is focused on generosity, Anthem Blue Cross Blue Shield seems fixated on just the… Read More

Anthem’s Anesthesia Fiasco: A Window Into Years of Harmful Practices

Anthem just got caught trying to play doctor in the boardroom—again. Recently, the insurer proposed a policy that would let them decide how long patients “really” need anesthesia, essentially second-guessing trained physicians… Read More

Health Insurer or Data Hoarder?

Earlier, we shed light on how Anthem is running the same harmful playbook across the country—prioritizing profits over patients. The ongoing dispute between Anthem and Memorial Sloan Kettering Cancer Center (MSK) as… Read More

Anthem’s Invisible Hand?

Cut/paste style messages may suggest a coordinated strategy against health systems Across the country, healthcare providers continue to feel the crushing weight of inflation, increased labor and supply expenses, and other cost… Read More

Another payor-provider breakup

What are hospital systems supposed to do if insurers refuse to play fair? As of February 1, Blue Cross Blue Shield of Arizona (BCBSAZ) is out of network with San Francisco-based Dignity… Read More

Premium dollars or lives? For BCBSNC, we’re not sure there’s a difference.

Blue Cross Blue Shield of North Carolina has been booted . . . from the state health plan, that is. For decades, hundreds of thousands of North Carolinians have been getting their… Read More

No surprises here: Insurers failing to uphold their end of the No Surprises Act

It seems simple: Established in 2022, the No Surprises Act seeks to limit the amount of out-of-pocket expenses that patients might get stuck with when their insurance company is out of network… Read More

Hey North Carolina, be wary of BCBSNC’s growth plan.

In our healthcare ecosystem filled with disruptors, some health insurance companies are trying to take a (very big) bite. At least, that’s what Blue Cross and Blue Shield of North Carolina (BCBSNC)… Read More

Some insurance companies employ doctors with medical malpractice suits to review claims.

Where do doctors with malpractice claims go? In some cases, to insurance companies. To be sure, not all doctors working for insurance companies have faced malpractice suits, nor do all who have… Read More

Yet another health insurance company is using AI to deny medical claims.

It’s 2024, and AI is in the air — it’s everywhere. Especially in healthcare. Whether it’s imaging software that can help doctors quickly identify and diagnose diseases; predictive insights that help optimize… Read More

An insurance merger is back from the dead—but who benefits?

It’s a new year, and one with big opportunities for the powers that be at Elevance Health. As of mid-December, the health insurance giant’s $2.5 billion acquisition of Blue Cross and Blue… Read More

We don’t care, say insurers: Payors bypass state laws and deny care.

North Carolina. Oklahoma. Michigan. Maine. Arizona. California. These are just some of the states where health insurance companies are denying patients their due care — and, as a result, lawmakers are speaking… Read More

It’s the battle of the PBMs.

It’s the battle of the pharmacy benefit managers (PBMs). If you need a refresher, PBMs are third-party companies that health insurance companies use to handle prescription drug benefits for their health plans.… Read More

Another algorithm to say ‘no’ to your care

Nice try, UnitedHealthcare . . . The nation’s largest health insurer has recently found itself in hot water over an algorithm it uses to deny rehabilitation care for Medicare Advantage beneficiaries. According… Read More

Prior authorization reform? We’ll believe it when we see it.

You know when someone says they’re sorry only because they got caught? That’s what it feels like with health insurers and prior authorization reform. Even though some of the largest health insurance… Read More

The data keeps rolling in — claim denials continue to impact patient care

Health insurance companies continue to cook up creative strategies to shortchange health systems through underpayments, non-payments, and — it’s the big one! — claim denials. These strategies reduce what gets reimbursed to… Read More

Insurance companies continue to squeeze dollars out of Medicare Advantage

Let’s say you run a big, unwieldy, expensive government program. You want to trim costs, but your program provides services in all 50 states for more than 65 million Americans, and you… Read More

A conflict of many interests: Cloverfields Capital Group and its ties to UnitedHealth Group

When it comes to avoiding insider trading, guess we’ll just have to take UnitedHealth Group’s word for it. The sticky situation is this: Stephen Hemsley, the former CEO of UnitedHealth Group and… Read More

Deflecting blame is an insurer’s specialty

It’s that time of year again . . . insurers across the country are starting to release their 2024 rates. It’s also that time of year again when insurers deflect their rate… Read More

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Insurer policies limit coverage and disrupt patient care, while producing record profits for corporate shareholders. Stay informed with the Un-covered newsletter.